Ananya Sharma
ananya.sharma@gmail.com | 98765-43210 | Mumbai, India | linkedin.com/in/ananya-sharma | ananyasharma.com
Summary
7+ years of product management experience driving customer growth across fintech, e-commerce, and SaaS platforms. Increased MAU by 35%, revenue by ₹4.2 Cr, and retention by 28%. Led cross-functional teams of 15+ to deliver products serving 2M+ users.
Experience
Senior Product Manager, Razorpay — BangaloreJan 2022 - Present
• Led merchant onboarding platform, increasing conversion by 32% and reducing drop-off by 45% through data-driven UX improvements.
• Managed team of 12 engineers and 3 designers delivering payment features processing ₹500 Cr+ monthly with 99.98% uptime.
• Launched instant settlement for 50K+ merchants, driving ₹1.8 Cr incremental monthly revenue.
• Conducted 200+ customer interviews, improving NPS from 42 to 67.
Product Manager, Flipkart — BangaloreMar 2019 - Dec 2021
• Owned seller analytics dashboard for 150K+ sellers, improving GMV by 22% and reducing support tickets by 35%.
• Launched Flipkart Quick in 8 cities, achieving 4.5-star rating and 40% repeat order rate.
• Redesigned checkout flow, reducing cart abandonment by 19% and adding ₹12 Cr quarterly revenue.
Associate Product Manager, Freshworks — ChennaiJul 2017 - Feb 2019
• Built Freshdesk AI chatbot from 0→1, achieving 60% ticket deflection for enterprise clients.
• Defined pricing tiers contributing ₹3.5 Cr ARR within first year across 200+ accounts.
Education
MBA Product Management — IIM Bangalore (GPA: 8.4/10)2017
B.Tech Computer Science — NIT Trichy (GPA: 8.9/10)2015
Skills
SQL, Python, Jira, Confluence, Figma, Google Analytics, Mixpanel, Amplitude, Product Strategy, Agile/Scrum, A/B Testing, User Research, Stakeholder Management, Go-to-Market
Achievements
• Razorpay Star Performer 2023
• Published in YourStory
• ISB Product Fellowship 2022